Delete your Drift account

You can delete your Drift account directly from the app, with no need to contact support. Deleting your account permanently removes your profile and personal data from Drift.

The same flow applies whether you're deleting a rider account in the Drift app or a driver account in the Drift Driver app.

1. 1

   Open Profile → About → Delete Account

   In the app, go to Profile, then About, and tap Delete Account.

2. 2

   Tell us why you're leaving (optional)

   Pick a reason: for example, you no longer use Drift, found a better alternative, have privacy concerns, or created another account. This helps us improve, but it isn't required.

3. 3

   Verify with a one-time code

   We send a 6-digit code by SMS to your registered phone number. Enter it to confirm it's really you. This stops someone else from deleting your account if they have temporary access to your phone.

4. 4

   Confirm deletion

   Review the final warning: your profile, saved places, and personal information will be deleted, and certain records may be retained where required by law. Tap Delete Account to proceed, or Keep Account to cancel.

5. 5

   Account deletion requested

   Your account is deactivated immediately and your request is queued. Your data is deleted according to Drift's retention policy, except where we must retain specific records for legal or regulatory reasons.

Requesting deletion deactivates your account right away: you're immediately logged out and can no longer be matched to trips. Your profile, saved places, and personal data are then deleted.

Some information cannot be deleted immediately. This includes trip and payment records needed for tax, accounting, or dispute resolution, and information needed to investigate fraud, safety incidents, or legal claims.